Frequently Asked Questions
We’re on a mission to bring personality and power to your gym gear. Custom plates, made for lifters who train with intent.
Questions You Might Have
1Can I customize both the front and the back of each weight plate with different designs?
At the moment, we are only permitting both sides to have the same design and/or text included. This is because the printing volume will be too high for us to meet if we allow both sides to be uniquely customized.
2What image formats are accepted for uploading designs, and is there a recommended solution?
We allow for high-quality Vectors and PNG’s to be used for whatever imagery you choose. However, SVG’s, also known as Scalable Vector Graphics, are highly recommended. This can help the customer avoid any worry of a “pixelated” design being printed onto the plate, and ensures the highest resolution possible.
When you go into The Lab and upload a PNG, there will be a minimum required resolution assigned for all plate sizes.
3Are the printed designs resistant to wear, sweat, and heavy-duty training environments?
Absolutely! We wouldn’t be making gym equipment if we didn’t expect our plates to go through the ringer. Your plates’ designs will have a designated protective layer to ensure your plates stay durable and last as long as possible.
4What range of weight sizes do you offer for customization?
If you’re looking for just a quick spice-up for your gym, we offer our 5kg, 10kg, 15kg and 20kg plates in pairs, allowing you to finish your already existing collection. If you plan on ordering a large-scale order for a commercial gym or business, please go to our “B2B Solutions” tab at the top.
5How long does the customization and shipping process usually take from the time I place my order?
Since we are currently at a “Pre-Launch” status, delivery times can fluctuate as we iron out our supply chain timeline. Rest-assured however, since we are making constant changes and adaptations to our supply chain to make it as efficient as possible, but to also ensure your plates make it to your location safely!
6Will PMP products be offered outside of the U.S.?
At the moment, we are planning on a U.S. launch to assess our fit-to-market. But, as we grow, we plan to open ourselves to all major gym markets!
7I made a mistake in my design. Can I change it or get a refund?
You are able to make changes to your designs all the way up until payment is confirmed. If you have made an error regarding your design and have already paid, please email [email protected] as soon as possible.
1I have a specific trademarked design/logo that I aim to use and/or have permission to use. How do I go about customizing the plates?
If you are planning to use a patent-protected logo and other materials and designs that are legally protected, please email [email protected] regarding how to approach a solution that works best for you and to show proof of permission to use these materials. Please read our Terms of Service in the footer about trademarked logo usage.
2I am a(n) corporation, commercial gym, or other institution that is looking to have its own branded plates. Are there any discounts or solutions offered for us?
If you wish to organize a dedicated bulk order for your team or group, please go to our “B2B Solutions” tab above to receive dedicated navigation & customization solutions for your brand.
3I am unsure if my design is patented or not, and I want to avoid any legal troubles. What should I do?
We currently follow and abide by the Digital Millennium Copyright Act (DMCA), and we plan to act as a neutral platform and remove any infringing content. Unless we are provided with proof of rights or authorization, we are expected and reserve the right to take any designs down and/or take plates back if they infringe upon the DMCA act. If you are unsure about your design, please email [email protected]
1Are there ever any discounts or promotions available for these plates?
Since we are a new business and currently trying to scale, it is hard at the moment to consider any discounts for our products. However, once supply chain logistics become efficient, this can definitely be considered!
2Can I become a brand ambassador or sponsored athlete?
Please email [email protected] if interested in growing with and becoming part of the brand!
3I am interested in joining the Print My Plate team. Are there any positions open and how can I apply?
Stay tuned for possible job opportunities with Print My Plate – we will be looking to expand our vision and outreach to gymgoers everywhere!
4Something is wrong with my plates. Who can I contact?
Visit the “contact us” page at the top of the website and submit an inquiry for a potential solution.
5Can I track my package and its ETA? How about where it is in the process?
Once an order number is given, you can track the status of your shipment once details are given to you through your purchase confirmation email.
